Frequently Asked Questions
Everything you need to know about shopping at Camping And Leisure.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, base layers and swimwear cannot be returned once opened.
Are your outdoor jackets waterproof or water-resistant?
We stock both. Products labeled 'Waterproof' feature taped seams and high hydrostatic head ratings for heavy rain, while 'Water-Resistant' items are treated with DWR for light showers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated automatically at the checkout based on your location.
How do I know which size to order?
Each product page includes a detailed size guide. Since we carry various technical brands, we recommend measuring your chest and waist to compare against the specific brand's chart.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.